FAQ – Bored Department

FREQUENTLY ASKED QUESTIONS

Your order will begin processing as soon as the Delivery Details is completed.

Standard shipping orders are typically scheduled for shipment the following day, depending on stock availability.

Estimated Production & Delivery Time:

Production Time: 1–3 days

(depending on order volume)

Delivery Time After Shipment:

Metro Manila: 1–3 days

Luzon: 2–4 days

Visayas: 5–7 days

Mindanao: 5–7 days

We are based in Cainta, Rizal, and we always strive to process and ship your orders as quickly as possible.

Delivery via J&T

Standard Shipping Rate (Nationwide):

₱120

Estimated delivery times may vary

depending on your location.

Orders will be processed only after the order form

has been submitted.

Same Day Delivery

For Metro Manila Orders Only

(Lalamove or Grab Delivery)

Delivery availability and scheduling may

vary depending on stock availability.

Delivery fees may vary based on the customer’s location and the time the delivery is booked

Please note that we do not accept

Cash on Delivery (COD).

You may return or exchange items within 7 days of delivery if they are unused, in their original packaging, and include other items in the package.

Incorrect Items:

If you receive incorrect item,

We will provide instructions for returning the item for inspection. If the defect or error is confirmed,

we will either replace the item or issue a full refund, including any return shipping costs.

Please note that returns or exchanges

will only be accepted if an unboxing video

clearly showing the condition of the package

upon receipt is provided.

Refund Processing Time:

If a refund is approved, please allow 7-10

business days for processing.

The time may vary depending on your payment method and financial institution.

WE ARE NOT RESPONSIBLE FOR LOST

OR STOLEN PACKAGES.

Customers are responsible for providing accurate shipping information at the time of order.

The Bored Department will ship orders to the

addresses provided on the customer order form submitted.

PLEASE ENSURE YOU ENTER THE CORRECT SHIPPING ADDRESS FOR YOUR ORDER.

Once your package has been shipped and

payment has been processed, orders cannot

be canceled.

You may still cancel your order, but please note

that no refund will be issued.

Have a different question?

thisisboreddepartment@gmail.com